Provide products and services that meet customer’s needs and expectations.
Achieve quality standards every time.
Comply with the requirements and continually improve the effectiveness of our Quality Management System through teamwork, training and motivation.
Formulate and widely communicate our aims and objectives.
Ensure success through participation and involvement of all members of the ESL family.
The Quality Policy and Objectives will be reviewed for continuing suitability and are communicated and understood within the organisation through training and interaction.